Client Acquisition Manager – US Staffing

Company Description

Zentek Infosoft is a next-gen development and engineering solutions company based in Jaipur. Our portfolio includes innovative solutions such as Votermood, a pioneering SaaS platform for the democratic process, and Emploin, an AI-driven platform for Hire-to-Retire management. Additionally, we offer tailored digital solutions through Application Development, Project Management, Business Analysis, Testing, and Network/Infrastructure services. Our client-first and highly collaborative approach makes us a trusted partner for businesses looking to accelerate their digital journey with efficiency and excellence. Zentek also offers staff augmentation services in the US and India.

Role Description:

We are seeking a dynamic and results-driven Client Acquisition Manager (US Recruitment) who will be responsible for new client onboarding, managing all documentation and formalities, while driving growth within assigned accounts. This leadership role requires a highly skilled professional who can plan, strategize, and execute business development activities while maintaining strong client relationships and ensuring successful service delivery.

Profile Summary:

• Position – Client Acquisition Manager (US Recruitment)
• Experience – 9 to 15 Years
• Location –  Jaipur/ Bengaluru (5 Days a Week)
• Notice Period – Immediate Joiners Preferred
• Job-Type – Fulltime/ Permanent

Key Responsibilities:

1. Account Planning:

• Develop and execute comprehensive account plans that outline key relationships, business opportunities, expected revenue, and any potential threats or weaknesses to address.
• Identify strategic targets and design clear action plans for penetrating new accounts and expanding existing ones.
• Monitor account health, growth, and revenue projections, ensuring the business objectives are consistently met.

2. Business Development:

• Build and manage a portfolio of key accounts, driving revenue growth across the assigned accounts.
• Lead the entire opportunity management cycle, from identifying business opportunities to closing deals and delivering services.
• Negotiate contracts and service level agreements (SLAs) with clients, ensuring favorable terms for the company while meeting customer needs.
• Proactively scout for new business opportunities within the market and convert them into long-term partnerships.
• Collaborate with the marketing and operations teams to align business development strategies with market trends and client demands.

3. Client Onboarding & Documentation:

• Oversee the entire new client onboarding process, ensuring smooth transitions from sales to service delivery.
• Manage all required documentation, including contracts, compliance documents, and MSP-specific paperwork.
• Ensure all legal, operational, and regulatory formalities are completed timely and accurately.
• Liaise with legal and finance teams to ensure that client contracts are reviewed, signed, and processed efficiently.

4. Client Delivery:

• Collaborate closely with delivery teams to ensure a seamless execution of client requirements, ensuring all service delivery aspects meet or exceed expectations.
• Act as the bridge between the client and internal teams, ensuring proper alignment between client objectives and the execution of recruitment strategies.
• Regularly engage with clients to review performance metrics, gather feedback, and ensure continuous improvement in service delivery.

5. Relationship Management:

• Cultivate and maintain strong relationships with decision-makers and key stakeholders within client organizations.
• Manage any potential client escalations, ensuring effective resolution of issues and maintaining client satisfaction.
• Provide regular updates to senior management on account performance, business development opportunities, and challenges.

Key Skills & Experience:

• Proven experience in recruitment sales, account management, or business development, particularly within the staffing and recruitment industry.
• Strong understanding of recruitment processes and MSP models.
• Demonstrated success in driving revenue growth, managing client relationships, and overseeing service delivery.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical skills and the ability to build and execute strategic account plans.
• Ability to thrive in a fast-paced, target-driven environment.

Qualifications:

• Bachelor’s degree in Business, Marketing, Human Resources, or related field.
• At least 9 years of experience in a leadership role within recruitment sales or business development.
• Strong understanding of MSP operations and client delivery models.
• Experience in managing multi-faceted accounts and building comprehensive business strategies.