Recruitment Delivery Manager

Company Description

At Zentek Infosoft, a next-gen development and engineering solutions company based in Jaipur, we offer exceptional staff augmentation services across the US and India. By integrating skilled professionals into your teams, we help meet IT development needs with precision, ensuring every project is executed with excellence while driving measurable success.

We also specialize in innovative platforms like Votermood, a groundbreaking SaaS solution for the democratic process, and Emploin, an AI-powered Hire-to-Retire management platform. Alongside tailored digital solutions in Application Development, Project Management, Business Analysis, Testing, and Infrastructure services

Role Description:

We are seeking a highly skilled and dynamic Recruitment Delivery Manager to lead our staffing operations, specifically for contract-to-hire (C2H) positions with major accounts. This role involves managing end-to-end recruitment delivery, fostering client relationships, and ensuring timely fulfillment of critical staffing needs.

Profile Summary:

• Position – Delivery Manager
• Experience – 8 to 12 Years
• Location –  Jaipur/ Bengaluru/ Noida (5 Days a Week)
• Notice Period – Immediate Joiners Preferred
• Job-Type – Fulltime/ Permanent

Skills Required:

Client Relationship Management:

• Serve as the primary point of contact for assigned C2H client accounts in addition to build and maintain strong relationships with clients.
• Build and maintain strong relationships with hiring managers and stakeholders to understand client requirements thoroughly.

Recruitment Strategy and Execution:

• Proven experience in managing end-to-end delivery at specific accounts such as Infosys, Capgemini, Accenture, Cognizant, LTI Mindtree, Wipro.
• Proven experience on technologies like SAP, Oracle, Salesforce, and other niche technologies.
• Develop and implement effective recruitment strategies tailored to C2H positions.
• Perform initial screenings, conduct reference checks, negotiate salary, relocation packages, and facilitate client interviews. Collaborate with Account Managers to ensure timely closure of the position.
• Leverage multiple channels, including job boards, social media, and professional networks, to source top talent.

Team Management:

• Oversee the full recruitment lifecycle, from sourcing and screening to onboarding by leading and mentoring the team of recruiters to ensure high-quality delivery and performance.
• Set performance benchmarks, provide feedback, and conduct regular reviews to enhance team efficiency.

Account Management and Reporting:

• Track and report key metrics such as time-to-fill, quality of hires, and client satisfaction.
• Ensure compliance with client-specific SLAs and internal KPIs.
• Address and resolve client escalations promptly and professionally.

Market Knowledge and Insights:

• Stay updated on industry trends, labor market conditions, general labour laws and emerging recruitment tools and technologies.
• Provide clients with insights to enhance their hiring strategies and processes.

Qualifications:

• Bachelor’s or Master’s degree in Technology, Human Resources, Business, or related field.
• Strong background in contract recruitment, staffing solutions, or HR consulting.
• Proficient in using ATS (Applicant Tracking Systems) and other recruitment tools.
• Proven experience working with large IT accounts, specifically Infosys, Capgemini, or similar clients.
• Excellent communication and interpersonal skills.